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BUSINESS-TO-BUSINESS RESEARCH [ Business-to-Business Experience


Business PictureThe greatest challenge in business-to-business market research is finding the correct respondent within an organization. AOS market interviewers have the experience to get through gatekeepers and voice mail to reach the respondents you want.

We can work with you to find the correct respondent and collect the data you need through a combination of strategies that include outbound calls, inbound toll free lines, fax/email invitations and online surveys.

Whether your company is looking to enter a new market, increase market share, create a new brand, determine the satisfaction of your customers or employees, target your markets more efficiently, develop a new product, or test the effectiveness of an advertising campaign, AOS is here to help.

Our Business-to-Business experience includes:

  • Agriculture
  • Architecture, Building, and Contractors
  • Banking and Finance
  • Government
  • Hospitality
  • Media
  • Political
  • Shipping and Freight
  • Healthcare and Healthcare Products
  • Pharmaceutical products



Project Profiles: Business-to-Business Market Research

Recent business-to-business data collection programs. The project goals have been readership interest, customer satisfaction, market share analysis and IT development.


  • Project: Commercial Building Contractors “Design and Process”
  • Specifics: Interviewed Commercial Building Contractors, Architects and Engineers of $1 Million plus projects to gather information regarding time frame and influences during the construction process in relations to design and purchasing. Open-ended questions were captured verbatim in the AOS CATI system and coded to provide client with the most frequently used terms.

  • Project: Outdoor Power Equipment “Market Share”
  • Specifics: This project entailed interviewing owners of Landscape and Maintenance Companies to evaluate purchasing habits and market share of outdoor power equipment. Each prospect was asked a series of questions regarding product usage, replacement rates and influencing factors of purchases.

  • Project: Trade Publication “Readership interest and Recollection”
  • Specifics: Interviewed subscribers of a printing trade publication to understand general readership habits, specific interests in the publication, and gauge an understanding of articles best suiting their needs. The program was conducted as a tracking study in order to evaluate format changes and overall effectiveness.

  • Project: Automotive Dealers “Product Evaluation”
  • Specifics: Conducted interviews of Dealership General Managers for a major automobile manufacturer to ascertain opinions on factors that may or may not impact the ability to move upgraded features. Respondents were also asked about product knowledge, consumer interest, opinions on marketing enhancements, value of incentives and advertising effectiveness.

  • Project: Media “Customer Satisfaction & Market Share“
  • Specifics: Customers of a large media company were interviewed about their overall satisfaction with a cable advertising company, advertising budgets and percentages that are allocated over all available advertising mediums.

     
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