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CONSUMER RESEARCH [ Consumer Research Experience


Consumer PictureAOS Research conducts a variety of consumer research studies using CATI phone surveys and online data collection. Recent consumer projects have been conducted on behalf of clients in the following industries: Banking, Hospitality, Consumer Products, Retailers, Pharmaceutical companies, Healthcare Providers, and City, State and Federal Government Agencies.

We have extensive experience conducting interviews with hard to reach, specialized respondent segments. Predictive dialers are used, when appropriate, to ensure our consumer studies are cost effective and completed on time. Research is conducted from 9:00 a.m. to 9:00 p.m. daily throughout all US time zones.

  • Consumer product research
  • Customer satisfaction
  • Opinion polling
  • Political polling
  • Buying habits
  • Competitive research
  • Sponsorship research
  • Product testing
  • Advertising awareness
  • Tracking studies



Project Profiles: Consumer Market Research

AOS conducts a wide variety of consumer market research phone studies. Below are some examples of recent projects, which have included: customer satisfaction, opinion polling, buying habits and advertising awareness.


  • Project: East Tennessee hospital opinion phone survey
  • Specifics: Opinion phone surveys were conducted with 400 residents in Eastern Tennessee, regarding hospitals and medical care in the region. Respondents were segmented into groups based on gender and county of residence.

  • Project: South Florida Hispanic health insurance phone survey
  • Specifics: Phone survey of 300 Dade County, Florida Hispanic residents age 65 or older regarding Medicare and health insurance advertising. All interviews conducted by bilingual Spanish speaking interviewers.

  • Project: Eyewear and vision correction market research phone survey
  • Specifics: Conducted 500, 25-minute surveys with 45-64 year old consumers regarding eyeglasses and vision correction devices. Respondents were segmented into four geographic regions and by gender.

  • Project: State lottery opinion market research phone survey
  • Specifics: Conducted 1,000 opinion market research phone surveys of 18+ year old South Carolina residents regarding the state lottery. The total universe of respondents were segmented by county of residence, race and gender.

  • Project: Market research phone study regarding in-store grocery bakeries
  • Specifics: 200 consumer phone interviews were conducted with respondents regarding purchasing habits at grocery store bakery departments. All respondents were ages 21-65 and must have purchased a product from a grocery store bakery within the past 3 months. In addition, the study required bilingual interviewers to fulfill quota of Hispanic consumers.

  • Project: Grocery store wine buying habit’s market research phone survey
  • Specifics: Conducted 15-minute surveys with 600 consumers regarding wine consumption and buying habits. The respondents were split, with 50% considered core drinkers and 50% marginal drinkers. Respondents had to be the primary shopper and a customer of a specific grocery store chain. Total number of completes were segmented into four separate markets in Georgia and Florida.

     
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